Robus Works AI
Large companies aren't outperforming smaller firms with better AI. They're using the same category of software a nine-person practice already licenses — they just have somebody whose job is to switch it on. We are that, for one firm at a time, fixed fee, measured.
That gap is a stress fracture running the length of the small-business economy — widening under exactly the conditions that widen a split in stone: constant load, and an environment that keeps changing underneath it.
It doesn't close on its own, and it doesn't close by buying more software. It closes one firm at a time, with someone whose actual job is the switching-on. That's the whole business.
The Method
Every engagement is the same three moves, in the same order. Each one has a real deliverable, not a phase name on a slide.
Key One
Assessment
We sit down with every role in the firm, not just the owner, and map what a normal week actually looks like — the workflow, who touches it, how often, what a mistake there costs. Every candidate gets scored on frequency, time burden, error risk, and how ready it already is to automate. Nothing gets prioritized on a hunch.
You get an AI Opportunity Assessment Report — the fracture, mapped and ranked, fixed fee.
Key Two
Sprint
Almost none of this requires new software. It requires switching on what the firm already pays for — the automation sitting unused inside QuickBooks, Clio, Buildium, TaxDome, whatever the firm already licenses. We build and wire up the two or three workflows that scored highest, in a fixed-fee sprint with a fixed end date.
You get a Sprint Implementation Guide and workflows live in production, not a slide deck.
Key Three
Retainer
This is the one large firms actually do and small firms almost never get offered: a real before-and-after. Hours recovered, tracked monthly, reported plainly. If a workflow drifts back to manual, we hear about it before it becomes the next stress fracture.
You get a monthly measurement, not a promise — the number the whole engagement was priced against.
Who we work with
Intake triage, conflict checks, matter deadline tracking, document assembly.
Bookkeeping categorization, client reporting, seasonal intake spikes.
Leasing-agent response time, owner statements, renewal tracking.
Reservation no-shows, deposit handling, nightly sales reconciliation.
Missed-call text-back, rebooking follow-up, no-show deposits.
RFP and proposal assembly from a content library that already exists.
Group and event inquiry response time, shuttle dispatch, review response.
Questions
No — it removes the part of the job nobody wants: re-keying the same numbers twice, chasing a form that landed in the wrong inbox, remembering to send the reminder. The person who used to do that by hand reviews an exception queue instead.
Almost never. The Assessment specifically looks for capability the firm is already paying for and not using. New tools are the exception, not the plan.
A fixed fee, quoted before anything starts, small relative to what a single recovered hour per week is worth over a year. No hourly billing, no surprise invoice.
That's what the third key is for. Retainer measurement exists precisely so drift gets caught and fixed, not discovered a year later in a spreadsheet nobody opens.